Is the professional sports industry in your future career path? Here’s your chance to experience it first hand while interning at a dynamic organization. Atlanta Spirit LLC is the home of the Atlanta Hawks (NBA), Atlanta Thrashers (NHL) and world-class entertainment venue, Philips Arena. We are looking for passionate team players to participate in our Fall 2010 course credit internship program. This program is designed to give top students real-life experience in the sports and entertainment industry in addition to providing educational and networking opportunities. Educational components include interactive workshops, executive speaker series and job shadow opportunities.
PROGRAM GUIDELINES:
• We are now accepting applications for the Fall 2010 term (September – December)
• Course Credit Internships are open to college students only (junior, senior, or graduate level)
• Interns must receive academic credit toward graduation (students are responsible for providing documentation toward receiving academic credit for the internship)
• No financial compensation is available
• Interns are responsible for travel and housing arrangements
• Ability to work flexible hours to include nights, weekends and holidays is required
• Minimum of 12 weeks
• Full-time and part-time opportunities are available
• Interns must have a cumulative GPA of at least 2.7
INTERNSHIP DEPARTMENT OVERVIEWS:
Group Sales Intern (Full-time and/or Part-Time)Responsibilities and Duties:
• Execute the fulfillment of our Atlanta Hawks 3.0 Student Club and Atlanta Thrashers Honor Roll program
• Assist with back-end execution of PA Insider – our corporate ticket program that serves over 1000 companies
• Develop, promote, and sell a group theme night for the 2010-2011 seasons under the direction of the Manager of Group Sales
• Assist sales executives at sales events with prospecting for new business and overall sales
• Research trends around the NBA, NHL and other professional sports leagues
• Assist with the management and growth of the group sales database
• Assist sales staff with clerical duties and direct mail
• Assist in staffing various game day events
• Assist in the execution of company wide corporate ticket sales program
Qualifications:
• Marketing, Sports Administration, Communications or related business majors preferred
• Strong communication and organizational skills
• Ability to work independently and in a team environment, meet deadlines, and pay close attention to detail
• Proficiency in Microsoft Excel, Word and Power Point required
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Season Ticket Sales Intern (Full-time)
Responsibilities and Duties:
• Create master overview for Inside Sales department that monitors and reports seasonal ticket sales
• Manage and update sales records using Archtics ticketing system
• Coordinate and distribute ticket fulfillment between season sales and operations departments
• Administer season ticket marketing collateral
• Develop and manage New Season Ticket Sales executives work schedules
• Record internal sales data to be applied toward incentives, promotions and events
• Help with other departmental projects as needed
Qualifications:
• Strong communication and organizational skills
• Proficient in Microsoft Office products
• Must have the ability to work non-traditional hours including evenings, weekends, and some holidays
• Ability to multi-task
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Service and Retention Intern (Full-time and/or Part-time)
Responsibilities and Duties:
• Assist Service and Retention Department with building relationships with both Hawks and Thrashers Season Ticket Holders
• Coordinate and execute in-game promotions with Season Ticket Holders
• Assist in the coordination of special events for Season Tickets Holders like our open skate party or Town Halls with Hawks and Thrashers Management
• Aid department with data entry and processing of client information
• Contribute to our annual renewal campaign
• Utilize analytical skills to create reports and invoices to help Service Executives with industry trends
• Perform general office work and clerical support
• Assist department with various projects as needed
Qualifications:
• Must possess strong organizational skills, professionalism, and attention to detail
• Must exhibit creativity, ability to follow directions and work independently
• Ability to follow direction and work efficiently
• Proficient in MS Office; able to learn new programs quickly and efficiently
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Premium Seating Intern (Full-time)
Responsibilities and Duties:
• Become an integral part of the Premium Seating department with the servicing of Philips Arena’s most premier accounts: our private suites, club seats and event-rental suites.
• Assist as needed on event nights at Philips Arena games and concerts.
• Assist in the coordination of special events for Premium Seating clients such as our golf tournament and open skate party.
• Assist sales executives by creating hard marketing pieces and e-communication pieces for communication with prospects and current Premium Seating clients.
• Contribute to our annual renewal campaign of Club Seats and Suites.
• Conduct research on industry trends with other venues nationwide.
• Complete data entry and process information.
Qualifications:
• Strong organizational skills, professionalism, and attention to detail.
• Creativity, ability to follow directions and work independently.
• Proficient in MS Office; able to learn new programs quickly and efficiently.
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Premium Guest Services Intern (Full-time)
Responsibilities and Duties:
• Participate in events as a Manager-On-Duty, assisting with the overall management of the Customer Services event staff
• Assist in management and administration of Atlanta Spirit-wide event staff recognition and appreciation programs
• Process and manage payroll entry and tracking
• Create and oversee the distribution of event staff video scrolls and newsletters
• Perform collection, data entry, distribution, and tracking of guest survey and employee end-of-season survey information
• Perform Lost and Found tracking and project support
• Prepare event operations preparation materials prior to each event, including briefing sheets
• Provide administrative duties in support of daily tasks, customer service projects and as needed
Qualifications:
• Strong verbal and written communication and customer service skills
• Proficient in Microsoft Office applications
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Corporate Partnerships Sales/Business Development Intern (Full-time)
Responsibilities and Duties:
• Assist sponsorship sales team with sales presentations
• Assist both Partnership Sales and Business Development with research needs
• Assist with special events for current clients and prospects
• Work with sales team and other members of department with special needs and projects
• Work with service team and other departments to aid in the development and execution of partner (sponsor) programs
Qualifications:
• Ability to multi-task and adhere to deadlines
• Great attention to detail in planning and follow-up
• Strong communication and organizational skills
• Ability to work independently or as a team on given projects
• Ability to interact with different levels of management and members and partners of the organization
• Must be able to work a flexible schedule to include nights, weekends and holidays
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Fan Development/Youth Marketing Intern (Full-time)
Responsibilities and Duties:
• Manage the Thrashers Street Dashers Program
• Act as on-site supervisor for various Fan Development and Community Development events
• Assist with Hawks and Thrashers game night activities
• Work with Fan Development Assistant to coordinate event and staff scheduling for the part-time Fan Development Team
• Assist Fan Development Supervisor with the coordination and execution of Fan Development events
• Support the marketing and promotions of Fan Development events through various internal and external avenues
• Assist with administrative duties for Fan Development, including database management, customer service efforts, departmental organization, website updates and filing tasks
Qualifications:
• Ability to multi-task
• Outstanding personality and able to work with a wide variety of individuals
• Strong verbal and written communication skills
• Excellent organizational skills
• Proficient in MS Access, Word, Excel and PowerPoint
• General knowledge of the sport of ice hockey and basketball preferred
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Interactive (Website) Marketing Intern (Full-time)
Responsibilities and Duties:
• Assist in online content for Hawks, Thrashers and Philips Arena, including website maintenance, story recaps, team blogs, mobile marketing and social media
• Assist in game night support for team websites on scheduled nights
• Help organize and update customer database
• Support execution of sales and marketing campaigns across digital channels
• Research and benchmark industry websites, trends and new media concepts
• Other duties as assigned
Qualifications:
• Intermediate to advanced HTML knowledge preferred
• Proficiency in HTML editor such as Dreamweaver, MS Frontpage, or similar program required
• Must have a basic knowledge of basketball and hockey including leagues, rules, players and coaches
• Must be detail oriented and organized
• Adobe Photoshop and/or image editing skills preferred but not required
• Marketing, Business or Design degree preferred but not required
• Ability to work on individual assignments as well as contribute to an overall team environment
• Must be able to communicate effectively both verbally and in writing
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Community Development Intern (Full-time and/or Part-time)
Responsibilities and Duties:
• Help execute the Hawks and Thrashers School Assembly Program, including booking talent, coordinating logistics with schools and serving as on-site contact
• Assist with game-night responsibilities such as the 50/50 raffle, silent auctions and on-court presentations
• Assist with Hawks and Thrashers Foundations fundraising events, including soliciting silent auction items, conducting research, and assisting with event set-up and execution
• Assist with Student Achiever Program
• Work with Community Development Assistant on Charitable Donations, including entering requests into database and sending items to non-profit groups
• Work with Community Development Coordinator on Player Ticket Program, including scheduling non-profit groups and distributing player tickets
Qualifications:
• Ability to multi-task
• Outstanding personality and able to work with a wide variety of individuals
• Strong verbal and written communication skills
• Excellent organizational skills
• Proficient in MS Access, Word, Excel and PowerPoint
• General knowledge of the sport of ice hockey and basketball preferred
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Arena Marketing and Business Development Intern (Part-time)
Responsibilities and Duties:
• Assist with show planning and promotional campaigns
• Organize show files, publications and photo CDs
• Maintain media contact list and updates as necessary
• Update Arena information and create rental packs
• Assist with viral and grass roots marketing
Qualifications:
• Ability to multi-task
• Strong organizational and communication (verbal and written) skills
• Self starter with an eagerness to learn
• Must be detail oriented
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Retail Intern (Full-time and/or Part-time)
Responsibilities and Duties:
• Assist the store manager and assistant manager with daily responsibilities, preparations for game time and staff supervision during games
• Re-merchandise sales floors of 6 retail locations
• Generate daily sales reports, analyze sales data and report data to Accounting
• Maintain inventories
• Handle customer purchases and perform discounts during games
• Process payroll for part-time employees
Qualifications:
• Strong leadership and communication skills
• Ability to provide excellent customer service and respond quickly and professionally to event-related problems or guest concerns
• Eagerness to learn
• Must be detail oriented
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Video Production Intern (Full-time)
Responsibilities and Duties:
• Assist in producing live events at Philips Arena for the Atlanta Thrashers, Atlanta Hawks and other shows at the Arena
• Compile and log game tapes and highlight meltdown reels
• Make dubs
• Program and operate arena matrix boards
• Assist Avid editors with clip digitizing and editing
• Various Camera Utility tasks
• Assist with field shoots including set-up, lighting and teleprompter operation
• Assist with PA audio setups
• Other production related duties as assigned
Qualifications:
• Interested in a career in television and live video production; coursework, previous experience and understanding of equipment helpful
• Must exhibit an eagerness to learn
• Must be an effective communicator
• Creative, efficient and ability to follow directions
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Human Resources Intern (Part-time)
Responsibilities and Duties:
• Create and update new hire orientation materials
• Update HR department Intranet information
• Assist in posting employment opportunities on external career sites
• Assist in pre-screening of resumes, interview scheduling and conducting reference checks
• Maintain resume and employee files as needed
• Prepare for and attend Job/Career Fairs as needed
• Coordinate the scheduling and logistical arrangements for training programs and Internship Program activities
• Other administrative duties and projects as assigned
Qualifications:
• Coursework emphasis in Human Resource Management preferred
• Proficient in Microsoft Office products
• Excellent organizational and communication skills
• Must be detail oriented, accurate and reliable
• Must be able to maintain confidentiality and interact with all levels within organization
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Building Event Operations Intern – Philips Arena (Full-time)
Responsibilities and Duties:
• Perform duties associated with the coordination and operation of Arena events
• Source and order materials for both the arena incoming productions
• Track work orders in track-it system
• Administer Aware Manager Event system and disseminate pertinent information to the department(s) for fulfillment
• Communication with internal departments and external vendors as necessary
• Perform administrative duties regarding the completion of various forms and reports
• Other administrative operational duties as assigned
Qualifications:
• Facility management knowledge preferred
• Proficient in Microsoft Office products
• Extremely organized with strong verbal and written communication skills
• Must be reliable and have the ability to work a flexible schedule to include long hours, nights, weekends holidays when required
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Corporate Communications Intern (Full-time)
Responsibilities and Duties:
• Archive and post daily news articles
• Assist with Public Relations for events at Philips Arena
• Assist with maintaining and posting new information on company Intranet
• Make follow-up calls to media for event coverage
• Administrative duties as assigned
Qualifications:
• Course study in Communications, Journalism or Sports Management preferred
• Full-time availability preferred
• Must be able to work a flexible schedule to include early mornings, nights, weekends and holidays
• Effective verbal and written communication skills a must
• Must be detail oriented, organized and handle multiple tasks simultaneously
• Must be confident interacting with media professionals
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Game Operations Intern – Atlanta Hawks (Full-time)
Game Operations Intern – Atlanta Thrashers (Full-time)
Responsibilities and Duties:
• Assist with creating and packaging entertainment content for Hawks and Thrashers in-game promotions, contests and video vignettes
• Update music and movie clip library
• Book anthem singers
• Learn and participate in the technical positions on game nights
• Manage give-away merchandise for games
• Assist in script writing and progress to write scripts for games
• Learn to stage manage and coordinate dance team, ice squad and interactive teams
Qualifications:
• Production, broadcast, theatrical or art background preferred
• Proficient in Microsoft Word and Excel
• Excellent writing skills
• Strong interpersonal and organizational skills
• Must be an effective communicator